Cindy Smith

Cindy Smith is the Performance Improvement Manager at Saint Thomas Health in Nashville, Tn. For over 10 years Cindy has directed and managed Quality and Performance improvement in Middle Tennessee. She has guided several hospitals in the implementation of improvement and best practice regarding the Healthcare Engagement Network, The Joint Commission readiness, and specialty programs in Sepsis, Delirium, Hospital Acquired Conditions prevention, and readmissions.

 

Cindy is now overseeing the Quality initiatives at Ascension Saint Thomas Hickman and Three Rivers Hospitals. She has directed the quality initiatives for the Behavioral Health Service Line, the NeuroSurgery Service Line, the NHC Partnership, the Cardiac Service Line, CHF readmissions and admissions, Clinic follow-up for patients who do not have a PCP, and the Total Joint Institute. Prior to her work in Quality, she was a Chief Nursing Officer for over 10 years in several small rural hospitals in Middle Tennessee.  Cindy has over 15 years of Critical Care Nurse experience including, managing and directing a Medical Surgical ICU, ER, and Stepdown units.  

  

Cindy received her Diploma in Nursing from Methodist Hospitals of Memphis, A Bachelor of Science Degree in Nursing from the University of Memphis, and a Master of Business Administration and Healthcare Management from The University of Phoenix.  

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Cindy has been the President of the Tennessee Association for Healthcare Quality for the past two years and is now serving in the Past President role. She is a Certified Professional in Healthcare Quality.  She has received a Certificate of Achievement in Six Sigma Green Belt for Healthcare and Lean Six Sigma from Villanova University.